PRODUCT RECALL NOTICE

Goal Zero EC8 Power Cables recalled due to Fire Hazard

  • Starting date: May 20, 2021
  • Posting date: May 20, 2021
  • Type of communication: Consumer Product Recall
  • Subcategory: Tools and Electrical Products
  • Source of recall: Health Canada
  • Issue: Fire Hazard
  • Audience: General Public
  • Identification number: RA-75607

Summary

  • Product: Goal Zero EC8 Power Cables.
  • Issue: The pins inside the connector on the power cord can deform and overheat, posing a fire hazard. 
  • What to do: Consumers should immediately stop using the recalled cables and contact Goal Zero for a free replacement.

Affected products

Goal Zero EC8 Power Cables

Product description

This voluntary recall involves the 12 foot (3.65 metre) EC8 Extension cables (model 98201) and Male EC8 to Ring cables (model 98202) that are installed in vehicle integrations.

The EC8 power cables were sold with the Yeti Tank and the Yeti Car Charge Kit. The cables were used to connect Yeti power stations to either a Yeti Tank or a vehicle battery. The cables had also been sold in Yeti Expansion Kits.

Recalled products:

DescriptionMODEL NUMBERUPC
Goal Zero 12 foot EC8 Extension Cable98201847974006474
Goal Zero Male EC8 to Ring Cable98202847974006481

The following items are not recalled but were sold with the recalled cable(s) included:

DescriptionModel NumberUPCRecalled Product Includedand Quantity
Car Charge Kit442008479740074191-98201
1-98202
Yeti Tank231008479740063991-98202
2.4 Kwh Yeti Expansion Kit441008479740073892-98202
4.8 Kwh Yeti Expansion Kit441508479740073964-98202

Hazard identified

The pins inside the connector on the power cord can deform and overheat, posing a fire
hazard.

As of May 7 2021, the company has received no reports of incidents or injuries in Canada.

Number sold

Approximately 165 units of the affected product were sold in Canada. 

Time period sold

The affected products were sold from June 2019 to December 2020. 

Place of origin

Manufactured in China

Companies

Distributor
Microcel Corporation
Newmarket
Ontario
CANADA

Manufacturer
Goal Zero LLC
Bluffdale
Utah
UNITED STATES

Manufacturer
Provista Technology International Ltd.
Kowloon
HONG KONG

What you should do

Consumers should immediately stop using the recalled cables and contact Goal Zero for a free replacement.

For more information, consumers may contact Goal Zero by telephone toll-free at 1-888-794-6250 from 8 a.m. to 5 p.m. MT Monday through Friday, by email at productreplacement@goalzero.com, or online at Safety Recall Notice.

Please note that the Canada Consumer Product Safety Act prohibits recalled products that pose a danger to human health or safety from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents or concerns related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

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CURB-SIDE SERVICE EXTENDED TO FEB 11 2021

Posted on  by totalbatteryal

Declaration of emergency

In response to the alarming rise of COVID-19covid 19 cases, a declaration of emergency was made on January 12, 2021 for all of Ontario.

This decision was made in consultation with the Chief Medical Officer of Health and other health experts.

The declaration of emergency allows the government to:

  • strengthen public health and workplace safety measures
  • create and enforce emergency orders

The purpose is to help:

  • keep people at home as much as possible and save lives
  • stop the spread of COVID-19covid 19 in communities
  • prevent the hospital system from becoming overwhelmed
  • protect vulnerable populations and those who care for them

The enhanced public health and workplace safety measures are anticipated to be in place until at least February 11, 2021.

The results of these measures will be evaluated throughout the provincial emergency to determine when it is safe to lift any restrictions, or if they need to be extended.

HOLIDAY HOURS

TOTAL BATTERY will be closed from DEC 24 12PM to and including JAN 1 2021 to allow our staff some much needed time off.

Since we will be closed, we will not be checking any emails or telephone messages until Jan 2 2021

Thank you for all your support and we wish you all peace, comfort and good health

WE ARE OPEN

As an essential supply chain, Total Battery is open for business we are fully stocked on many types of battery or power-solution you may require during the Covid-19 pandemic.

We are offering:

CURBSIDE SERVICE at all of our BRANCH LOCATIONS

GET A QUOTE service where you just click and type in what you are requiring

ONLINE SALES for any product and if you do not see what you need just GET A QUOTE

CALL US for any product you need or if you require more information about our services that we are currently offering.

SHOWCASE PETAWAWA 2019

We will be at the Petawawa 2019 Showcase this is the largest home, leisure and & consumer show in the valley. Come and see us at our BOOTH #602 . This is a great opportunity for you to meet us and see all the new advanced technologies that we are bringing to the market.

We will have a wide selection of battery chemistries, charging and power solutions for your cottage, RV or powersports. See the new GOAL ZERO portable battery power stations, lithium batteries, high-performance AGM batteries and Armada portable folding solar panels.

SHOW SPECIAL:

We will be handing out a show special, a monthly discount postcard that you can use on any product your purchase at Total Battery, this postcard also includes a coupon entitling you to your choice of 4 AA or 4 AAA or 4 C or 4 D or 4 9V Energizer Alkaline Batteries free each month when you come into any of our branches.

DATES : April 26 – April 28

LOCATION: Petawawa Civic Centre

ADMISSION: FREE!

PARKING: FREE!

Come visit us at the Ottawa Cottage Life & Backyard Show

Come and see us at the Ottawa Cottage Life & Backyard Show we are at BOOTH 433. This is a great opportunity for you to meet us and see all the new advanced technologies that we are bringing to the market.

We will have a wide selection of battery chemistries, charging and power solutions for your cottage, RV or powersports. See the new GOAL ZERO portable battery power stations, lithium batteries, high-performance AGM batteries and Armada portable folding solar panels.

We will be handing out a special monthly discount postcard that you can use on any product your purchase at Total Battery, this postcard also includes a coupon entitling you to your choice of 4 AA or 4 AAA or 4 C or 4 D or 4 9V Energizer Alkaline Batteries free each month when you come into any of our branches.

Show Dates / Hours

Friday, April 12, 2019: 12:00pm – 9pm
Saturday, April 13, 2019: 10am – 6pm
Sunday, April 14, 2019 : 10am – 5pm

EY CENTRE

4899 Uplands Drive
Ottawa, Ontario
K1V 2N6
EY Center